Let's find out if we can help
Book a 30-minute discovery call. We'll get to grips with the customer-feedback challenge you're wrestling with and work out, honestly, whether Wordnerds is the right fit.
If we're not, we'll say so—no hard sell, no hard feelings. We're far more interested in learning from you and building something that lasts than in winning a quick deal.
Tell us your sector and book a time
Choose your sector and we'll introduce you to the specialist who knows it best, then pick a slot that suits you. The whole call takes 30 minutes.
Choose your sector above and we'll show you who you'll be speaking to, along with their calendar.
Sarah Wilson
Account Manager
Sarah is an Account Manager at Wordnerds, transforming how social housing organisations understand their residents. Specialising in Voice of the Customer programmes, she helps housing associations use corpus linguistics, statistics and AI-driven text analysis to build feedback systems that truly capture the nuances of customer language. By making sense of messy, unstructured feedback, Sarah helps organisations tackle root causes, proactively prevent issues, and elevate customer experience at scale.
Helen Precious
Head of Account Management
Helen leads the Account Management team at Wordnerds, working with high-performing CX teams—like Sainsbury's, the British Red Cross, M&S and B&Q—to set up and grow their customer listening and insight activities. Helen graduated from Northumbria University with first-class honours in International Business Management, and is a fiercely competitive hockey player.
When you book, your details go straight into our system—we'll only use them to prepare for and follow up on your call. No spam, ever. See our privacy policy for how we handle your data.
What to expect
Pick your sector and book
Choose your sector, see who you'll meet, and grab a 30-minute slot that suits you.
A real discovery call
We'll dig into your feedback, your data and your goals, and what's getting in the way. Come as you are—there's nothing to prepare.
A clear next step
You'll leave knowing whether we can help and what a first engagement would involve—usually a focused diagnostic with a defined output.
What it's like to work with us
"They're very supportive and there's always a solution to whatever we ask. It's a valued partnership."
— Caroline Boyle, Sage
"Other text analytics we've used is like a Volkswagen, Wordnerds are a Ferrari!"
— Niek de Rijcke, Guest Experience Performance Manager, Dorchester Collection
Ways to work together
There's no single way in. Most teams use some blend of these, and we'll help you find the shape that fits.
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Managed service
Hand us the analysis. We run your Voice of Customer programme end to end and deliver the insight, so your team can get on with acting on it.
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GENERATE-IMAGES: Wordnerds house-style cartoon—a nerd and a customer at a whiteboard cracking a specific problem together; thick black outlines, flat brand-palette fills; 640×360px
Consultancy
Bring us in for a specific question or a one-off piece of work—a deep dive, a framework, a thorny dataset—and we'll help you crack it.
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GENERATE-IMAGES: Wordnerds house-style cartoon—a customer at a screen running the Wordnerds platform themselves, self-serve; thick black outlines, flat brand-palette fills; 640×360px
The platform
Subscribe to the Wordnerds platform and run it yourself, with as much or as little of our help alongside as you want.
